Transfer Your Ticket
The original purchaser should complete the request below. We will confirm when the guest list has been updated.
Before you begin
A paid ticket may be transferred until 24 hours before the event unless the event listing states a different deadline. The original purchaser must submit the request. Do not include payment-card, health, or other sensitive information.
How a transfer works
The original purchaser sends both guests' names and contact details.
The transfer is not complete until Aire & Ease confirms that the guest list was updated.
The original purchaser should make sure the new guest receives the schedule, location, and arrival instructions.
Important details
The replacement guest receives the same admission and included event experience as the original ticket. A transfer does not increase the ticket value or create a second admission.
Tickets may not be resold above the original purchase price. The original purchaser remains responsible for any private payment arrangement made with the replacement guest.
Once a ticket has been used or the event has begun, it cannot be transferred. Refund and future-event-credit rules continue to apply to the ticket.
Transfer request
Need another option?
If a transfer is not possible, review the timing requirements for a refund, emergency review, or future-event credit before submitting a separate request.
Read the refund policy